Effective Date: 18/11/2024
Welcome to UrdubazarKarachi, your trusted online bookstore for a wide collection of Urdu literature and books. These Terms and Conditions govern your use of our website urdubazarkarachi.com and all related services. By visiting and using our website, placing orders, or subscribing to our services, you agree to comply with these Terms and Conditions. Please read them carefully, and if you do not agree with any part of these terms, we kindly ask that you refrain from using our website.
1. Acceptance of Terms
By accessing and using Urdubazar Karachi (referred to as “the Site” or “We”), you agree to be bound by these Terms and Conditions, along with any additional terms that apply to specific services or features on the Site. We reserve the right to update or change these terms at any time, and such changes will take effect immediately upon posting on this page. Please check this page regularly for any updates.
2. Account Creation and User Responsibilities
To make purchases or access certain services, you may need to create an account. When registering for an account, you agree to:
– Provide accurate, complete, and current information, including your name, email, address, and payment details.
– Maintain the confidentiality of your account credentials (such as your username and password).
– Notify us immediately if you suspect any unauthorized access to your account.
You are responsible for all activities conducted through your account, whether or not authorized by you.
3.Product Availability and Information
– Product Listings: We make every effort to ensure that product descriptions, pricing, and availability are accurate and up to date. However, errors may occasionally occur. We reserve the right to correct any errors in product listings, including prices, at any time, even after an order has been placed.
– Stock Availability: While we aim to maintain sufficient stock, certain items may be out of stock or discontinued. If an item in your order is unavailable, we will notify you as soon as possible and offer a suitable alternative or a full refund.
4. Order Process and Payment
– Placing an Order: When you place an order through our Site, it constitutes an offer to buy the selected items. Orders are subject to acceptance by us, and we may refuse or cancel any order for reasons such as pricing errors, stock availability, or suspicious activity.
– Payment Methods: We accept a variety of secure payment methods, including credit/debit cards, bank transfers, and other online payment options. By placing an order, you authorize us to charge your payment method for the total amount, including any applicable taxes and shipping charges.
Order Confirmation:Upon receiving your order, we will send you an order confirmation email. This email does not constitute acceptance of your order but simply confirms that we have received your request. The final acceptance of your order occurs when we ship the product to you.
5. Shipping and Delivery
– Shipping Options: We offer multiple shipping options, depending on your location. The shipping costs will be calculated during checkout, and delivery times will be provided based on the method selected.
– Delivery Time: While we aim to process and ship orders promptly, delivery times may vary based on the shipping address, product availability, and external factors such as weather or courier delays. We are not liable for delays caused by these factors.
– Risk of Loss: Once your order has been dispatched and delivered to the shipping carrier, the risk of loss or damage passes to you. If your order is damaged or lost during transit, please contact us immediately so we can resolve the issue.
6. Returns and Refunds
– Return Policy: If you receive a defective, damaged, or incorrect item, we will accept returns within [Insert time frame, e.g., 7-14 days] from the date of delivery. To initiate a return, please contact our customer service team with your order details.
– Refunds: If your return is approved, we will process a refund to your original payment method. Please note that shipping costs are generally non-refundable, unless the return is due to an error on our part.
– Non-Returnable Items:Certain items, such as digital downloads or personalized books, may not be eligible for return unless defective.
7. Intellectual Property Rights
All content on the Site, including text, images, graphics, logos, book covers, product descriptions, and software, is the property of **Urdubazar Karachi** or its content suppliers and is protected by intellectual property laws. You are granted a limited, non-exclusive license to access and use the Site for personal and non-commercial purposes. You may not reproduce, modify, distribute, or exploit any content without our explicit permission.
8. User Conduct and Prohibited Activities
You agree to use the Site in a lawful manner and to not engage in any activity that may:
– Harm, disrupt, or interfere with the operation of the Site.
– Engage in fraudulent activities or make false representations.
– Upload, post, or transmit harmful materials, such as viruses or malware.
– Violate any local, national, or international laws while using our services.
We reserve the right to suspend or terminate your access to the Site if you engage in any prohibited activity.
9. Limitation of Liability
To the fullest extent permitted by law, **Urdubazar Karachi** will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or purchase of products. Our liability to you for any cause of action arising out of or in connection with these Terms and Conditions will not exceed the total amount paid by you for the specific product(s) that gave rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Urdubazar Karachi, its affiliates, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or any third-party claims related to your actions on the Site.
11.Privacy and Data Protection
Your use of the Site is also governed by our **Privacy Policy**, which outlines how we collect, use, store, and protect your personal data. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
12.Third-Party Websites and Links
The Site may contain links to third-party websites or services that are not controlled by us. We are not responsible for the content or practices of any third-party sites. We encourage you to review their terms and privacy policies before engaging with them.
13. Force Majeure
Urdubazar Karachi shall not be held liable for any failure or delay in fulfilling its obligations due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet disruptions, labor strikes, or other unforeseen events.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Pakistan. Any dispute arising from these terms or your use of the Site shall be resolved through arbitration in Karachi, Pakistan, in accordance with the applicable rules of arbitration. By using our services, you consent to the jurisdiction and venue of the courts located in Karachi.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.
16. Termination of Access
We reserve the right to suspend or terminate your access to the Site, without notice, if we believe you have violated these Terms and Conditions or engaged in any illegal or harmful activity.
17. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with any issues related to your order, please contact us at:
Urdubazar Karachi
Email: info@urdubazarkarchi.com
Phone: 03132009497
Address: New Urdu Bazar, Rambagh Quarter Gari Khata, Karachi, Karachi City, Sindh
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By using this website, you confirm that you have read, understood, and agree to these Terms and Conditions.